Consumer Protection
CBSE Class 12 Business Studies · every board question from this chapter, 2022–2026
- Kabir purchased a luxury car for 2 crores from a well-known car dealer named ‘Global Motors’. Within a few days, he found serious…2026
- From the picture given below, identify the responsibility that the consumer is fulfilling while purchasing ‘Ready-to-Eat Pasta’:2026
- Ritika wanted to buy a new washing machine. She visited ‘Elec Duniya’, a large electronics store. She saw there many different…2026
- Read the following statements carefully: Consumers should get together and form themselves into Statement – I: consumer…2026
- Read the following statements carefully: Consumers should get together and form themselves into Statement – I: consumer…2026
- Read the following statements – Assertion and Reason (R): Assertion: Many enlightened business firms have set up their own…2026
- From the picture given below, identify the responsibility that the consumer is fulfilling while purchasing ‘Ready-to-Eat Pasta’:2026
- Ravi purchased gold jewellery from a reputed jewellery store. He ensured that the jewellery had a hallmark which confirm its…2026
- Ramesh wanted to buy a room heater as it had become extremely cold. He went to the nearby market in search of a good room heater.…2026
- From the picture given below, identify the responsibility that the consumer is fulfilling while purchasing ‘Ready-to-Eat Pasta’:2026
- Aditi purchased a high speed blender from an online retailer for 2,000. When she used it to prepare soup, it made a loud noise.…2026
- Meera purchased a mixer-grinder of a reputed brand from a well-known electronic store for 5,000. Within ten days, the…2026
- State any four points of the importance of consumer protection from a business perspective.2026
- State any four remedies available to the consumer under the provisions of the Consumer Protection Act, 2019.2026
- State any four responsibilities of a consumer under the Consumer Protection Act, 2019.2026
- Rishabh purchased a car for 8,00,000. He insured the car on the same day from Alex Insurance Company. Rishabh’s car was stolen in…2026
- ‘Sabka Consumer Forum’, a well-known non-governmental organisation (NGO), has been working for the welfare of the consumers. Its…2026
- Under, the consumer has a right to get relief for replacement of the product, removal of defect in the product, compensation paid…2025
- To promote awareness among consumers, the government is running a campaign 'Jago Grahak Jago'. This campaign is a part of which…2025
- One of the responsibilities of an aware consumer is to buy only standardised goods as they provide quality assurance. Identify…2025
- One of the responsibilities of an aware consumer is to buy only standardised goods as they provide quality assurance. Identify…2025
- After moving to Dama from his home town in Rasha, Ramu and his family were staying in a rented accomodation for the last 5 years.…2025
- Read the following statements carefully: Statement I: While buying electrical appliances, a consumer should buy only ISI mark…2025
- Radhika purchased an attractive new toaster for her house. In the beginning it worked fine and she enjoyed using it every…2025
- After moving to Dama from his home town in Rasha, Ramu and his family were staying in a rented accomodation for the last 5 years.…2025
- Raghu, on waking up early in the morning, often complained about back pain. When his pain persisted, he consulted a doctor who…2025
- Read the following statements carefully: Statement I: While buying electrical appliances, a consumer should buy only ISI mark…2025
- Identify the incorrect statement with respect to 'importance of consumer protection' from the business point of view.2025
- As per the Consumer Protection Act, 2019 which of the following statement is correct?2025
- Which of the following statement is incorrect in respect of responsibility of a consumer while purchasing, using and consuming…2025
- If any of the parties are not satisfied by the order of the District Commission, they can appeal against such order to the State…2025
- One of the responsibilities of an aware consumer is to buy only standardised goods as they provide quality assurance. Identify…2025
- Rajni, the Chief Executive Officer of a multinational company, maintained a simple and elegant look. Now she wanted a change, so…2025
- After moving to Dama from his home town in Rasha, Ramu and his family were staying in a rented accomodation for the last years.…2025
- State any three points of importance of consumer protection from the point of view of business. OR ‘The consumer grievances are…2025
- State any three points of importance of consumer protection from the point of view of business. OR ‘The consumer grievances are…2025
- Aman, a young graduate was living away from home in another city. He had problems in cooking and heating food. He decided to…2025
- Sara decided to purchase vegetables online from 'Desi Store' which is a popular online store. She ordered 1 kg carrots, 1 kg…2025
- Abha had guests at home. She ordered vegetable, biryani from 'Biryani House’. The biryani came in a beautiful packaging and Abha…2025
- Sara decided to purchase vegetables online from 'Desi Store' which is a popular online store. She ordered 1 kg carrots, 1 kg…2025
- Navya went to a supermarket for grocery shopping. She bought one kg of bajra flour from the supermarket. On reaching home when…2024
- Niyati is working as a teacher in a school in Mansarovar Garden. She always tells the children at the school not to pollute the…2024
- The legal framework in India requires the manufacturers to provide information about ingredients, date of manufacture, quantity,…2024
- Lyka Ltd. launched its new range of herbal shampoos at the beginning of the year. As per legal framework, Lyka Ltd. provided the…2024
- Payal was working in a Multinational company. Her father gifted her a smart phone worth 40,500 on her birthday. The mobile phone…2024
- Read the following statements: Assertion and Reason (R). Choose the correct alternative from the options given below: Assertion:…2024
- Kewalram started a sweets shop ‘Karamati Sweets’ in 1950. The sweets were famous all over India for their good quality and people…2024
- State any four reliefs that can be issued to the opposite party when the consumer court is satisfied about the genuineness of the…2024
- State any four functions performed by consumer organizations and non-governmental organizations for protecting and promoting the…2024
- State any four points of importance of consumer protection from the point of view of business.2024
- Nishi had gone to a grocery store to make routine purchases. On reaching home, as she took out Binx tomato chips packet from the…2024
- Anuj, after a lot of research, paid ‘SS Developers’ an advance of crore to build a lavish house for him. They promised to deliver…2024
- Ashish wanted to purchase one LCD TV for his home. He decided to go to various stores selling electronic items to check the…2024
- Sarita bought a flat from Sugan Developers for 5 crore and was < shocked to discover that the quality of construction was bad,…2023
- Which of the following will not be considered as consumers as per Consumer Protection Act, 2019?2023
- As per Consumer Protection Act, 2019, “the consumer has a right to get relief in case the product or service falls short of his…2023
- What is meant by Consumer Protection? Explain any two points of importance of consumer protection from the consumers' point of…2023
- Explain any four points of importance of consumer protection from the point of view of business. OR Explain the following rights…2023
- Sameeksha is a Class-XII student having Business Studies as one of her subjects. After studying 'Consumer Protection' as one of…2023
- State the role of consumer organisations and non-governmental organisations for the protection and promotion of consumers…2023
- ‘MVT Ltd.’ is a leading cosmetic manufacturing company. It has its own consumer service and grievance redressal centre to address…2023
- Rajneesh purchased a 500 ml bottle of fruit juice for ₹60 in Ahmedabad from a local store. While consuming it, he found an insect…2023
- Kartik is engaged in trading of Smart Televisions. He purchases these televisions from ‘Vivek Electronics’, the manufacturer. All…2023
- Explain the following rights of a consumer provided under The Consumer Protection Act, 2019: (i) Right to be Informed (ii) Right…2022
- Explain the following rights of a consumer as per the provisions of Consumer Protection Act, 19: (i) Right to Safety (ii) Right…2022
- State any five reliefs available to a consumer if the consumer court is satisfied about the genuineness of the complaint. OR…2022
- State any five remedies available to a consumer under the provisions of The Consumer Protection Act, 2019. OR Explain the…2022
- Explain the following rights of a consumer as per the Consumer Protection Act, 2019: (i) Right to be heard. (ii) Right to Safety…2022
- Explain the following consumer rights provided under the Consumer Protection Act, 19: (i) Right to safety (ii) Right to be…2022
- Explain the following rights of a consumer as per the provisions of Consumer Protection Act, 2019: (i) Right to Safety (ii) Right…2022
- State any five responsibilities of a consumer provided under The Consumer Protection Act, 2019. OR Explain the following rights…2022
- Explain the following rights of a consumer as provided by Consumer Protection Act, 2019: (i) Right to Seek Redressal (ii) Right…2022
- Explain the following rights of a consumer ae per the Consumer Protection Act, 2019: (i) Right to seek redressal (ii) Right to…2022
- (i) Give the meaning of a 'Consumer' as per Consumer Protection Act, 2019. (ii) As per Consumer Protection Act, 2019, for what…2022
- Explain the following rights of a consumer as per the Consumer Protection Act, 2019: (i)Right to seek redressal (ii)Right to…2022
- Explain the following rights of a consumer as per The Consumer Protection Act, 2019: (i) Right to be Heard (ii) Right to be…2022
- Explain the following redressal mechanisms available to a consumer under The Consumer Protection Act, 2019: (i) District…2022
- Explain the following rights of a consumer as per The Consumer Protection Act, 2019: (i) Right to Consumer Education (ii) Right…2022
Answers come from CBSE’s own marking schemes. How we source them.