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Business Studies · 2025 · 1 mark
CBSE 2025 · Region 7 · Set 1 · Q18
Rajni, the Chief Executive Officer of a multinational company,
maintained a simple and elegant look. Now she wanted a change,
so she decided to colour her hair in a vibrant colour. After reading
the label carefully, she purchased a well-known hair colour of good
quality. Before applying the colour, she read the instructions
carefully.
However, while applying the colour on her hair, she forgot the
instructions and without testing it on a patch of her skin, she
applied the colour. This led to an allergic reaction with redness
and itching on her scalp, ears and neck.
Identify the responsibility that was ignored by Rajni as a
consumer while using the hair colour.
Official answer
From CBSE’s own marking scheme for this paper.
(B)
Learn about the risks associated with products and services, follow manufacturer's instructions and use the product safely.
Marking-scheme solution
(B)
Learn about the risks associated with products and
services, follow manufacturer’s instructions and use
the product safely.
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CBSE Class 12 Business Studies past-paper question from the 2025board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.