✓ Board-verified
Business Studies · 2025 · 1 mark
CBSE 2025 · Region 6 · Set 1 · Q10
Raghu, on waking up early in the morning, often complained about
back pain. When his pain persisted, he consulted a doctor who advised
him to purchase a good quality orthopedic mattress. That would
ensure correct spinal alignment and reduce the back pain.
Raghu surveyed the market and purchased a good quality
orthopedic mattress. As the price of the mattress was very high, he
wanted to avoid paying GST. The shopkeeper suggested that he can do
so if he does not take a receipt for the purchase of the mattress. Raghu
readily agreed for the same. After few months of using the mattress, his back pain recurred.
He realised that the mattress had caved in from the centre. He
approached the shopkeeper who refused to entertain Raghu.
Raghu wanted to approach the court for redressal of his
grievance. However, one of his friends told him that he would not be
able to do so as he had not fulfilled one of his responsibilities.
From the following, identify the responsibility which Raghu failed
to fulfill :
Official answer
From CBSE’s own marking scheme for this paper.
(B)
Ask for a Cash Memo on purchase of goods and services.
Marking-scheme solution
(B)
Ask for a Cash Memo on purchase of goods and
services.
More from Consumer Protection
- State any three points of importance of consumer protection from the point of view of business. OR ‘The…2025
- One of the responsibilities of an aware consumer is to buy only standardised goods as they provide quality…2025
- Navya went to a supermarket for grocery shopping. She bought one kg of bajra flour from the supermarket. On…2024
- State any four points of the importance of consumer protection from a business perspective.2026
- What is meant by Consumer Protection? Explain any two points of importance of consumer protection from the…2023
- Explain the following rights of a consumer provided under The Consumer Protection Act, 2019: (i) Right to be…2022
- As per Consumer Protection Act, 2019, “the consumer has a right to get relief in case the product or service…2023
- One of the responsibilities of an aware consumer is to buy only standardised goods as they provide quality…2025
CBSE Class 12 Business Studies past-paper question from the 2025board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.