Meera purchased a mixer-grinder of a reputed brand from a well-known electronic store for 5,000. Within ten days, the mixer-grinder stopped working.…

Meera purchased a mixer-grinder of a reputed brand from a well-known electronic store for $\displaystyle 5$,000. Within ten days, the mixer-grinder stopped ` working. Meera visited the shop for repair or replacement showing the cash memo and the warranty card but the shopkeeper refused to help her. Though the product was only for $\displaystyle 5,000$, she filed a complaint at the ` District Consumer Disputes Redressal Forum. The Forum ordered the store to replace the product within $\displaystyle 30$ days. They also added $\displaystyle 1,000$ as compensation for mental harassment and ` $\displaystyle 0$ for legal costs. ` State two responsibilities fulfilled by Meera and two reliefs which Meera got through Consumer Redressal Forum.