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Business Studies · 2026 · 1 mark
CBSE 2026 · Region 1 · Set 1 · Q5
Read the following statements – Assertion (A) and Reason (R) :Assertion (A) : Many enlightened business firms have set up their own
consumer service and grievance cells.
Reason (R) : The consumer has a right to file a complaint and to be
heard in case of dissatisfaction with a good or service.
Choose the correct alternative from the alternatives given below :
Official answer
From CBSE’s own marking scheme for this paper.
(D)
Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
Marking-scheme solution
(D)
Both Assertion (A) and Reason (R) are true and Reason (R) is
the correct explanation of Assertion (A).
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CBSE Class 12 Business Studies past-paper question from the 2026board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.