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Business Studies · 2026 · 1 mark
CBSE 2026 · Region 1 · Set 1 · Q1
Ritika wanted to buy a new washing machine. She visited ‘Elec Duniya’, a large electronics store. She saw there many different brands and models on…
Ritika wanted to buy a new washing machine. She visited ‘Elec Duniya’, a
large electronics store. She saw there many different brands and models on
display like KM, Neo, Unipool, INH etc.
The salesperson at the store explained the differences in quality, brand
reputation and prices of different washing machines. Ritika could now
compare fully automatic, semi-automatic, top load and front load washing
machines. The salesperson encouraged her to take her time, check different
brands and resolve her queries. Ritika also went to another shop nearby to
compare prices and features of different washing machines.
After comparing all the available options, Ritika chose a ‘Neo’ front load
washing machine because it offered the best features within her budget.
The consumer right exercised by Ritika in the above case is :
Official answer
(B)
Right to be assured
Marking-scheme solution
(B)
Right to be assured
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CBSE Class 12 Business Studies past-paper question from the 2026 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.