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Business Studies · 2025 · 3 marks
CBSE 2025 · Region 1 · Set 3 · Q22
(a) Give the meaning of 'Leadership'. State any two features of 'Leadership'.
(a)
Give the meaning of 'Leadership'. State any two
features of 'Leadership'.
OR
(b)
State any three 'Personal Barriers' to communication.
Marking-scheme solution
Meaning of 'Leadership'
Leadership is the process of influencing the behaviour of
people by making them strive voluntarily towards achievement
of organisational goals.
Features of Leadership:
(i)
Leadership indicates ability of an individual to influence
others.
(ii)
Leadership tries to bring change in the behaviour of others.
(iii)
Leadership indicates interpersonal relations between
leaders and followers.
(iv)
Leadership is exercised to achieve common goals of the
organisation.
(v)
Leadership is a continuous process.
OR
'Personal Barriers' to communication:
(i)
Fear of challenge to authority acts as a barrier when the
superior perceives that a particular communication may
adversely affect his authority, he or she may withhold or
suppress such communication.
(ii)
Lack of confidence of superior on his subordinates may
arise if the superior does not have confidence in the
competency of his subordinates and thus, may not seek their
advice or opinions.
(iii)
Unwillingness to communicate on the part of the
subordinates with their superior may arise if they perceive that
the communication may adversely affect their interests.
(iv)
Lack of proper incentives acts as a personal barrier as
subordinates may not take initiative to communicate if there is
no incentive for a good suggestion.
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CBSE Class 12 Business Studies past-paper question from the 2025 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.