✓ Board-verified
Business Studies · 2025 · 6 marks
CBSE 2025 · Region 6 · Set 1 · Q31
Sara recently received her degree in automobile engineering anddecided to join her father's electric vehicle business. They were notonly selling electric vehicles but also providing related services likecharging vehicles and their maintenance, etc. Sara had workedon a practical project related to electric vehicles during herautomobile engineering course and won first prize for it. She wasimpressed by electric vehicles because of their potential torevolutionize the automotive industry as these are more sustainableand eco-friendly alternative to traditional vehicles.She was exploring the possibility of entering into partnerships withthe government for electric vehicle charging stations. This could beshared investment, with the government providing land and incentivesand her company contributing technical expertise and operationalmanagement. Sara shared her thoughts and ideas with her father.She prepared a proposal to collaborate with the government for settingup electric vehicle charging stations. The proposal contained herideas, feelings and suggestions which she intended to convey to thegovernment. She then converted her ideas, feelings and suggestionsinto words and pictures. She used clear concise language and visualaids such as charts and graphs, to make complex information moreunderstandable. She now had to choose a path through which herproposal would be transmitted to the government. Sara had a face-to-face meeting with the government and presented her ideas directly.(a)The above case highlights an element of one of the functions ofmanagement. Identify and explain the element.(b)Quoting lines from the above case, name the four elements of theconcept identified in (a) above.(c)State three other elements of the concept identified in (a) above,not discussed in the above case.
Sara recently received her degree in automobile engineering and
decided to join her father's electric vehicle business. They were not
only selling electric vehicles but also providing related services like
charging vehicles and their maintenance, etc. Sara had worked
on a practical project related to electric vehicles during her
automobile engineering course and won first prize for it. She was
impressed by electric vehicles because of their potential to
revolutionize the automotive industry as these are more sustainable
and eco-friendly alternative to traditional vehicles.
She was exploring the possibility of entering into partnerships with
the government for electric vehicle charging stations. This could be
shared investment, with the government providing land and incentives
and her company contributing technical expertise and operational
management. Sara shared her thoughts and ideas with her father.
She prepared a proposal to collaborate with the government for setting
up electric vehicle charging stations. The proposal contained her
ideas, feelings and suggestions which she intended to convey to the
government. She then converted her ideas, feelings and suggestions
into words and pictures. She used clear concise language and visual
aids such as charts and graphs, to make complex information more
understandable. She now had to choose a path through which her
proposal would be transmitted to the government. Sara had a face-to-
face meeting with the government and presented her ideas directly.
(a)
The above case highlights an element of one of the functions of
management. Identify and explain the element.
(b)
Quoting lines from the above case, name the four elements of the
concept identified in (a) above.
(c)
State three other elements of the concept identified in (a) above,
not discussed in the above case.
Marking-scheme solution
(a)
Communication- Communication is the process of
transferring information from the sender to the receiver with the
information being understood by the receiver.
(b)
Elements of the concept identified in (a) above:
1. Sender
“Sara shared her thoughts and ideas with her father.”
2. Message
“The proposal contained her ideas, feelings and suggestions which
she intended to convey to the government.”
3.Encoding
“She then converted her ideas, feelings and suggestions into words and
pictures.”
“She used clear concise language and visual aids such as charts and
graphs, to make complex information more understandable.”
4.Media
“Sara had a face-to-face meeting”
5. Receiver
“Sara…….with the government”
(c)
Three other elements of the concept identified above are-
1. Decoding is the process of converting encoded symbols of the sender.
2. Feedback includes actions/response of the receiver on receiving and
understanding the message of the sender.
3. Noise means some obstruction or hindrance caused to sender,
message or receiver in the process of communication .
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CBSE Class 12 Business Studies past-paper question from the 2025board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.