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Business Studies · 2023 · 4 marks
CBSE 2023 · Region 3 · Set 3 · Q26
(a) Identify and state any three features of the process of stimulating people to action to accomplish desired goals.
(a)
Identify and state any three features of the process of stimulating
people to action to accomplish desired goals.
OR
(b)
Identify and state three points of importance of the process of
instructing, guiding, counselling, motivating and leading people in
the organisation to achieve its objectives.
Marking-scheme solution
Motivation
Features of Motivation :
(i)
Motivation is an internal feeling.
(ii)
Motivation produces goal directed behaviour.
(iii)
Motivation can be either positive or negative.
(iv)
Motivation is a complex process as the
individuals are heterogeneous in their expectations,
perceptions and reactions.
ldentify and state any three points of importance of
the process of instructing, guiding, counselling,
motivating and leading people in the organisation to
achieve its objectives.
Directing
Importance of Directing :
(i)
Directing helps to initiate action by people in the
organization towards attainment of desired
objectives by guiding the people and clarifying the
doubts in performing a task.
(ii)
Directing integrates employees’ efforts in the
organization in such a way that every individual
effort contributes to the organizational
performance.
(iii)
Directing guides employees to fully realize their
potential and capabilities by motivating and
providing effective leadership.
(iv)
Directing facilitates introduction of needed
changes in the organization through effective
motivation, communication and leadership.
(v)
Directing helps to bring stability and balance in
the organization by fostering co-operation and
commitment among the people.
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CBSE Class 12 Business Studies past-paper question from the 2023 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.