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Business Studies · 2023 · 4 marks
CBSE 2023 · Region 1 · Set 1 · Q25
Nitya is a student of class XIl of a well-known school. She has a preconceived notion that her teacher always finds fault in her work. One day while…
Nitya is a student of class XIl of a well-known school.
She has a preconceived notion that her teacher always
finds fault in her work. One day while checking the
project work of class XII, her teacher wanted to
appreciate Nitya for her hard work and good
performance, but before she could complete her
sentence, Nitya left the room without listening to her
teacher.
(a)
Identify the ‘barrier to communication' and also the
type/category of barrier to which it is related.
(b)
Explain two other communication barriers of the
type/category identified in (a) above.
Marking-scheme solution
(a)
Premature Evaluation and Psychological Barriers
(b)
Any two of the following:
(i)
Lack of Attention :
The pre-occupied mind of receiver and the resultant non
listening of message acts as a major psychological barrier.
(ii)
Loss by transmission and poor retention :
When communication passes through various levels,
successive transmissions of the message results in
loss of, or transmission of inaccurate information.
(iii)
Distrust :
Distrust between communicator and
communicatee acts as a barrier. If the parties do not
believe each other, they cannot understand each
others message in its original sense.
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CBSE Class 12 Business Studies past-paper question from the 2023 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.