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Business Studies · 2025 · 4 marks
CBSE 2025 · Region 7 · Set 1 · Q27
(a) Explain ‘Organisational Climate’ and ‘Employee Recognition’ as non-financial incentives.
(a)
Explain ‘Organisational Climate’ and ‘Employee
Recognition’ as non-financial incentives.
OR
(b)
Explain any two psychological barriers to effective
communication.
Marking-scheme solution
Organisational Climate:
• It indicates the characteristics which describe an organisation
and distinguish one organisation from the other.
• Individual autonomy, reward orientation, consideration to
employees, risk-taking, etc. are the characteristics which help
in developing better organisational climate.
Employee Recognition:
• It means acknowledging and appreciating the work performed
by the employees by congratulating them, giving them awards
etc.
• When such appreciation is given to the work performed by
employees, they feel motivated to perform/work at higher level.
OR
Psychological barriers to effective communication
:
(i) Premature evaluation
(ii)
Lack of attention
(iii)
Loss by transmission and poor retention
(iv)
Distrust
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CBSE Class 12 Business Studies past-paper question from the 2025 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.