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Business Studies · 2024 · 4 marks
CBSE 2024 · Region 4 · Set 2 · Q25
(a) State any four points that highlight the importance of directing function of management.
(a)
State any four points that highlight the importance of directing
function of management.
OR
(b)
Explain the following as ‘Semantic barriers to communication’ :
(i)
Badly Expressed message
(ii)
Symbols with different meanings
Marking-scheme solution
Importance of Directing:
(i)
Directing helps to initiate action by people in the organisation
towards attainment of desired objectives.
(ii)
Directing integrates employees efforts in the organisation in
such a way that every individual effort contributes to the
organizational performance.
(iii)
Directing guides employees to fully realise their potential and
capabilities by motivating and providing effective leadership.
(iv)
Directing facilitates introduction of needed changes in the
organisation through motivation, communication and leadership.
(v)
Effective directing helps to bring stability and balance in the
organisation since it fosters cooperation and commitment among
the people
OR
Q. (b) Explain the following 'Semantic barriers' to communication:
(i)
Badly expressed message
(ii)
Symbols with different meanings
(i)
Badly expressed message:
Some times intended meaning may not be conveyed by a
manager to his subordinates.
These badly expressed messages may be on account of
inadequate vocabulary, usage of wrong words, omission of
needed words etc
(ii)
Symbols with different meanings:
A word may have several meanings and the receiver has to
perceive one such meaning for the word used by communicator.
Wrong perception leads to communication problems.
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CBSE Class 12 Business Studies past-paper question from the 2024 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.