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Business Studies · 2024 · 4 marks
CBSE 2024 · Region 4 · Set 1 · Q25
(a) State any four features of directing function of management.
(a)
State any four features of directing function of management.
OR
(b)
Explain the following ‘Semantic barriers’ to communication :
(i)
Technical jargon
(ii)
Body language and gesture decoding
Marking-scheme solution
Features of Directing:
1. Directing initiates action as when a manager performs functions of
planning, organising, staffing and controlling it prepares a setting, for
action
2. Directing takes place at every level of Management as directing
takes place wherever superior – subordinate relations exist.
3. Directing is a continuous process as it takes place throughout the
life of the organization irrespective of people occupying managerial
positions.
4. Directing flows from top to bottom as it is initiated at the top level
and flows to the bottom through organisational hierarchy.
Explain the following 'Semantic barriers' to communication:
(i)
Technical jargon
(ii)
Body language and gesture decoding
(i)
Technical jargon:
It is usually found that specialists use technical jargon while
explaining to persons who are not specialists in the concerned
field.
They may not understand the actual meaning of many such
words.
(ii)
Body language and gesture decoding:
Every movement of body communicates some meaning.
If there is no match between what is said and what is expressed in
body movements, communications may be wrongly perceived.
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CBSE Class 12 Business Studies past-paper question from the 2024 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.