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Business Studies · 2024 · 4 marks
CBSE 2024 · Region 4 · Set 3 · Q25
(a) Give the meaning of ‘Leadership’ and ‘Communication’ as elements of directing function of management.
(a)
Give the meaning of ‘Leadership’ and ‘Communication’ as elements
of directing function of management.
OR
(b)
Explain the following as ‘semantic barriers to communication’ :
(i)
Faulty translations
(ii)
Unclarified assumptions
Marking-scheme solution
Leadership:
It is the process of influencing the behaviour of people by
making them strive voluntarily towards achievement of
organisational goals.
It indicates the ability of an individual to maintain good
interpersonal relations with followers and motivate them to
contribute for achieving organizational goals.
Communication:
It is understood as a process of exchange of ideas, views, facts,
feelings, etc., between people to reach common understanding.
It is the process of exchange of information between two or
more persons to reach common understanding.
Explain the following as Semantic barriers to communication:
(i)
Faulty Translations
(ii)
Unclarified assumptions
Semantic Barriers to communication:
(i)
Faulty Translations:
Sometimes the communications originally drafted in one
language need to be translated to the language understandable
to workers
If the translator is not proficient with both the languages,
mistakes may creep in causing different meanings to the
communication.
(ii)
Unclarified assumptions:
Some communications may have certain assumptions which
are subject to different interpretations.
The subordinate may interpret it differently.
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CBSE Class 12 Business Studies past-paper question from the 2024 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.