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Business Studies · 2023 · 4 marks
CBSE 2023 · Region 3 · Set 2 · Q26
(a) Identify and state any three features of the process of instructing, guiding, counselling, motivating and leading people in the organisation to…
(a)
Identify and state any three features of the process of instructing,
guiding, counselling, motivating and leading people in the
organisation to achieve its objectives.
OR
(b)
State four incentives which are in direct monetary form or
measurable in monetary terms and serve to motivate people for
better performance.
Marking-scheme solution
Directing
Features of Directing :
(i)
Directing initiates action.
(ii)
Directing takes place at every level of
management
(iii)
Directing is a continuous process
Directing flows from top to bottom
State four incentives which are in direct monetary
form or measurable in monetary terms and serve to
motivate people for better performance.
Financial incentives :
(i)
Pay and allowances include basic pay, dearness
allowance and other allowances given to
employees.
(ii)
Productivity linked wage incentives aim at
linking payment of wages to increase in
productivity at individual or group level.
(iii)
Bonus is an incentive offered over and above the
wages/salaries to the employees for higher
performance.
(iv)
Profit- sharing means providing a share to
employees in the profits of the organisation.
(v)
Co-partnership/stock option is an incentive in
which employees are offered company shares at a
set price, which is lower than market price, to
create a feeling of ownership and make them
contribute for the growth of the organisation.
Retirement benefits such as provident fund,
(vi)
pension and gratuity, which provide financial
security to employees after their retirement, act as
an incentive when they are in service in the
organisation.
Perquisites such as car allowance, housing and
(vii)
medical aid, etc., are offered to employees over and
above the salary to provide motivation to them.
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CBSE Class 12 Business Studies past-paper question from the 2023 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.