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Business Studies · 2025 · 3 marks
CBSE 2025 · Region 1 · Set 2 · Q22
(a) Give the meaning of 'Directing' function of management. State any two features of Directing.
(a)
Give the meaning of 'Directing' function of
management. State any two features of Directing.
OR
(b)
State any three 'Semantic Barriers' to communication.
Marking-scheme solution
Meaning of ‘Directing’
Directing refers to the process of instructing, guiding,
counselling, motivating and leading people in the organisation
to achieve its objectives.
Features of directing function of management:
(i)
While other functions like planning, organising, staffing and
controlling prepare a setting for action, directing initiates action
in the organisation.
(ii)
Directing takes place at every level of management as
every manager from top executive to the supervisor performs
the directing function.
(iii)
Directing is a continuous process as it takes place
throughout the life of the organisation irrespective of the
people occupying managerial positions.
(iv)
Directing flows from top to bottom through organisational
hierarchy as every manager can direct his immediate
subordinates and take instructions from his immediate boss.
OR
Semantic barriers to communication:
(i)
Badly expressed message is one in which the intended
meaning may not be conveyed by a manager to his
subordinates on account of inadequate vocabulary, usage of
wrong words, omission of needed words etc.
(ii)
Symbols with different meanings acts as a barrier as a word
may have several meanings and receiver has to perceive one
such meaning for the word used by communicator.
(iii)
Faulty translations where the communication drafted in
one language is not properly translated in a language
understandable to workers.
(iv)
Unclarified assumptions also act as a barrier where
communication may have certain assumptions which are
subject to different interpretations.
(v)
Technical jargon becomes a barrier where the specialists
use it to explain something to persons who are not specialists in
the concerned field as a result of which it is not understood
clearly by the receiver.
(vi)
Body language and gesture decoding becomes a barrier
when there is no match between what is said and what is
expressed in body movements.
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CBSE Class 12 Business Studies past-paper question from the 2025 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.