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Business Studies · 2025 · 4 marks
CBSE 2025 · Region 7 · Set 1 · Q28
(a) State any four features of 'Motivation' as an element of Directing.
(a)
State any four features of 'Motivation' as an element of
Directing.
OR
(b)
State any four points of importance of ‘Directing’ function
of management.
Marking-scheme solution
Features of ‘Motivation’ as an element of Directing are:
(i)
Motivation is an internal feeling as the urge, drives,
desires, aspirations, striving or needs of human being
influence human behaviour.
(ii)
Motivation produces goal directed behaviour, with the
objective of improving employees’ performance.
(iii)
Motivation can be either positive like increase in pay,
promotion, recognition etc. or negative like punishment,
stopping increments, threatening etc.
(iv)
Motivation is a complex process as any type of
motivation may not have uniform effect on all the
members because they are heterogeneous in their
expectations, perceptions and reactions.
OR
Importance of Directing function
(i)
Directing helps to initiate action by people in the organisation
towards attainment of desired objectives by guiding the people
and clarifying the doubts in performing a task.
(ii)
Directing integrates employees’ efforts in the organisation in
such a way that every individual effort contributes to the
organisational performance.
(iii)
Directing guides employees to fully realise their potential and
capabilities by motivating and providing effective leadership.
(iv)
Directing facilitates introduction of needed changes in the
organisation by reducing resistance to change through
motivation, communication and leadership.
(v)
Effective directing helps to bring stability and balance in the
organisation by fostering cooperation and commitment among
the people.
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CBSE Class 12 Business Studies past-paper question from the 2025 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.