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Business Studies · 2022 · 3 marks
CBSE 2022 · Region 2 · Set 1 · Q6
(a) What is meant by ‘leadership’? State any two leadership styles.
(a)
What is meant by ‘leadership’? State any two leadership
styles.
OR
(b)
State the last two steps in the process of ‘Controlling’
function of management.
Marking-scheme solution
Leadership is the process of influencing people so that they
strive willingly and enthusiastically towards the achievement
of group goals.
The various leadership styles are:
(i)
Autocratic or Authoritarian leadership style in which an
autocratic leader gives orders and insists that they are obeyed.
He does not give the subordinates any freedom to influence his
decision.
(ii)
Democratic or Participative leadership style in which the
democratic leader favours decision making by the group and
allows them (subordinates) to become part of the team and
helps leaders (seniors) to make better decisions.
(iii)
Laissez Faire or Free –rein leadership style in which the
leader gives complete freedom to the subordinates and depends
$\displaystyle 7$ Q. largely upon the group to establish its own goals and work out
its own problems.
OR
The last two steps in the process of ‘Controlling’ function
of management are:
(i)
Analysing deviations
Deviations are analysed for their causes through Critical Point
• Control and Management by Exception.
Critical Point Control focuses on control of Key Result
Areas which are critical to the success of the
• organisation.
Management by exception is based on the belief that an
attempt to control everything results in controlling
nothing. Thus, only significant deviations which go
beyond the permissible limit should be brought to the
notice of the management.
• (ii) Taking corrective action
Corrective action is taken if deviations go beyond the
• acceptable limits.
In case the deviation cannot be corrected through
$\displaystyle 8$ Q. managerial action, the standards may have to be revised.
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CBSE Class 12 Business Studies past-paper question from the 2022 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.