CBSE 2026 · Region 4 · Set 1 · Q29

Rhea runs an online business selling handmade candles. During the

Diwali season, the demand for her handmade scented candles increases a

lot. A month before Diwali, she received a big order from a chain of gift

stores in and around the city. Rhea immediately checked the order

details and processed it. She was aware that it was important to provide

for accurate and speedy processing of orders, in the absence of which

goods would reach the customers late or in the wrong quantity or

specifications. After processing the order, Rhea arranged a vehicle to pick

up the cartons from her workshop. She knew that the products can reach

the customers only when they are physically moved from the place of

production to the place of sale. The vehicle delivered the order at the gift

chain’s warehouse well before the festive rush.

(a)

Identify the two components of physical distribution that Rhea

(a)

managed effectively.

(b)

Explain the other two components of physical distribution that

(b)

Rhea needs to work on.