✓ Board-verified
Business Studies · 2023 · 4 marks
CBSE 2023 · Region 3 · Set 1 · Q27
Managers in 'Galaxy Enterprises' faced lot of issues due to barriers in communication leading to creation of an environment of distrust and…
Managers in 'Galaxy Enterprises' faced lot of
issues due to barriers in communication leading to
creation of an environment of distrust and
misunderstanding.
Suggest any four measures to improve communication
effectiveness in Galaxy Enterprises'.
Marking-scheme solution
Measures to improve communication effectiveness
:
(i) Clarify the ideas before communication.
(ii)
Communicate according to the needs of
receiver.
(iii)
Consult others before communicating.
(iv)
Be aware of languages, tone and content of
message.
(v)
Convey things of help and value to listeners.
(vi)
Ensure proper feedback to make
communication process more responsive.
(vii)
Communicate for present as well as future.
(viii)
Follow up communication.
(ix)
Be a good listener.
More from Directing
- To motivate its employees on one side, ‘Harshita Pearls’ rewards them with increase in pay, promotion, recognition, etc. whereas on the other side it…2024
- Identify and state any three features of the process of stimulating people to action to accomplish desired goals. OR Identify and state three points…2023
- Sara recently received her degree in automobile engineering and decided to join her father's electric vehicle business. They were not only selling…2025
- Explain any four psychological barriers to communication. OR Explain first four steps in the process of controlling.2026
- Ankita was the Managing Director at ‘Tech Smart’, an IT company. She was facing problems in retaining the employees in the company. While discussing…2025
- The leadership style in which a leader develops action plans and makes decisions in consultation with his subordinates, is known as:2025
- What is meant by ‘leadership’? State any two leadership styles.2022
- Explain ‘Job Enrichment' and 'Employee Participation' as non-financial incentives. OR Explain any two personal barriers to effective communication.2025
CBSE Class 12 Business Studies past-paper question from the 2023 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.