✓ Board-verified
Business Studies · 2024 · 3 marks
CBSE 2024 · Region 3 · Set 1 · Q22
(a) Explain any three psychological barriers to communication.
(a)
Explain any three psychological barriers to communication.
OR
(b)
‘Directing helps in effective and efficient functioning of the
organization.’ Explain this statement by giving any three points.
Marking-scheme solution
Psychological barriers to communication
1) Premature evaluation
2) Lack of attention
3) Loss by transmission and poor retention
4) Distrust
‘Directing helps in effective and efficient functioning of
the organization.' Explain this statement by giving any
three points.
Importance of directing
Directing helps to initiate action: Directing helps to initiate
action by people in the organisation towards attainment of
desired objectives.
Directing integrates employees’ efforts: Directing integrates
employees’ efforts in the organisation in such a way that
every individual effort contributes to the organisational
performance. Thus, it ensures that the individuals work for
organisational goals.
Directing guides employees to fully realise their potential :
Directing guides employees to fully realise their potential and
capabilities by motivating and providing effective leadership..
Directing facilitates introduction of needed changes in the
organisation: Effective directing through motivation,
communication and leadership helps to reduce such
resistance.
Effective directing helps to bring stability: Effective directing
helps to bring stability and balance in the organisation since it
fosters cooperation and commitment among the people and
helps to achieve balance among various groups, activities and
the departments.
More from Directing
- To motivate its employees on one side, ‘Harshita Pearls’ rewards them with increase in pay, promotion, recognition, etc. whereas on the other side it…2024
- Identify and state any three features of the process of stimulating people to action to accomplish desired goals. OR Identify and state three points…2023
- Sara recently received her degree in automobile engineering and decided to join her father's electric vehicle business. They were not only selling…2025
- Explain any four psychological barriers to communication. OR Explain first four steps in the process of controlling.2026
- Ankita was the Managing Director at ‘Tech Smart’, an IT company. She was facing problems in retaining the employees in the company. While discussing…2025
- The leadership style in which a leader develops action plans and makes decisions in consultation with his subordinates, is known as:2025
- What is meant by ‘leadership’? State any two leadership styles.2022
- Explain ‘Job Enrichment' and 'Employee Participation' as non-financial incentives. OR Explain any two personal barriers to effective communication.2025
CBSE Class 12 Business Studies past-paper question from the 2024 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.