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Business Studies · 2026 · 4 marks
CBSE 2026 · Region 1 · Set 1 · Q30
‘Eco Care’, a start-up, plans to launch a reusable water bottle for
environmentally conscious millennials and Gen Z. For this, they
conducted a market research to identify the needs of the customers so that
an informed decision could be taken for successful marketing of the
product. They wanted to work carefully on the design to make the bottle
attractive to the target customers.
On the basis of consumer views and opinions, they developed a stylish
stainless steel bottle with double wall insulation to keep beverages cold
for $\displaystyle 24$ hours, giving it a competitive advantage in the market.
They named the bottle ‘Eco-Sip’ creating a brand identity focused on
sustainability and simplicity. It would also help in product differentiation.
The packaging was made using hundred percent recyclable cardboard,
with details of sustainability, features, price etc. printed on it.
State the four functions of marketing that are carried out by ‘Eco Care’ in
the above case.
Marking-scheme solution
The functions of marketing carried out by ‘Eco Care’are:
(i)
Gathering and analysing market information is necessary to
identify the needs of the customers to analyse the available
opportunities and threats as well as strengths and weaknesses of
an organisation.
(ii)
Product designing and development contributes to making the
product attractive to the target customers, improve performance
of a product and also give it a competitive advantage in the
market.
(iii)
Branding involves decision whether to sell the product in its
generic name or give it a brand name as brand name helps in
creating product differentiation, which in turn, helps in building
customer loyalty and in promoting its sale.
(iv)
Packaging and labelling refers to designing and developing
the package for the products and designing and developing the
label to be put on the package.
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CBSE Class 12 Business Studies past-paper question from the 2026board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.