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Business Studies · 2025 · 1 mark
CBSE 2025 · Region 1 · Set 1 · Q4
Shridhan wanted to purchase an electric car. He visited a retail showroom of a car company where these cars were displayed. The Marketing Manager of…
Shridhan wanted to purchase an electric car. He visited a
retail showroom of a car company where these cars were
displayed. The Marketing Manager of this showroom told
Shridhan that the company offers credit facilities,
maintenance services and many other services that help in
bringing repeat sales and developing brand loyalty for their
cars. The marketing function being discussed by the
Marketing Manager in the above case is:
Official answer
(C)
Customer Support Services
Marking-scheme solution
(C)
Customer Support Services
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CBSE Class 12 Business Studies past-paper question from the 2025 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.