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Business Studies · 2026 · 3 marks
CBSE 2026 · Region 3 · Set 1 · Q22
‘KUL’, an eco-friendly stationery brand is expanding its business
in three different markets. For this, it uses different promotional
strategies in each market.
In the corporate gifting market, the company appoints salespersons
to contact prospective corporate clients and create awareness about
its eco-friendly stationery with the aim of making a sale. In the
international market, the company focuses on managing public
opinion and building a positive image for its product. It disseminates
information and builds goodwill about the business. In the domestic
retail market, the company offers cash discounts, free gifts, etc. to
encourage the buyers to make immediate purchase of its product.
Identify and state three different promotion tools used by ‘KUL’ to
expand its business in each of the markets.
Marking-scheme solution
: Three promotion tools used by ‘KUL’:
1. Personal Selling for corporate gifting market
Personal selling involves oral presentation of message in the form of
conversation with one or more prospective customers for the purpose of
making sales.
2. Public Relations for international market
Public relations involve a variety of programmes designed to promote or
protect a company’s image and its individual products in the eyes of the
public.
3. Sales Promotion for domestic retail market
Sales Promotion refers to short-term incentives, which are designed to
encourage the buyers to make immediate purchase of a product service.
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CBSE Class 12 Business Studies past-paper question from the 2026board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.