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Business Studies · 2023 · 4 marks
CBSE 2023 · Region 4 · Set 1 · Q25
(a) (i) Identify the process of choosing the best person from among the pool of the prospective candidates. State the first step in the process…
(i)
Identify the process of choosing the best person from among
the pool of the prospective candidates. State the first step in
the process identified.
(ii)
In all cases, including highly specialised jobs, where the
choice is very narrow, the process identified in (i) above
serves two important purposes. State these purposes.
Identify and explain the following :
(i)
The job-oriented process that increases knowledge and skills
and enables the employee to do the job better.
(ii)
The career-oriented process of learning and growth that
enables the overall growth of the employee.
Marking-scheme solution
(i)
Selection
The first step in the process of ‘selection’ is ‘Preliminary
Screening’ which helps the manager eliminate unqualified or
unfit job seekers based on the information supplied in the
application forms.
Preliminary interviews help reject misfits for reasons, which
did not appear in the application forms.
(ii)
The process of selection serves the following two
important purposes:
It ensures that the organisation gets the best among
the available; and
It enhances the self-esteem and prestige of those
selected and conveys to them the seriousness with
which the things are done in the organisation.
Identify and explain the following:
(i)
The job-oriented process that increases knowledge and
skills and enables the employee to do the job better.
(ii)
The career-oriented process of learning and growth
that enables the overall growth of the employee.
(a)
Training
It is a process by which the aptitudes, skills and abilities of
employees to perform specific jobs are increased. It attempts
to improve their performance on the current job or prepare
them for any intended job.
Development
It refers to the learning opportunities designed to help
employees grow. It covers not only those activities which
improve only job performance but also those which bring
about growth of the personality.
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CBSE Class 12 Business Studies past-paper question from the 2023 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.