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Business Studies · 2026 · 6 marks
CBSE 2026 · Region 4 · Set 2 · Q34
(a) Explain the following steps in the process of staffing: (i) Estimating manpower requirements (ii) Placement and orientation (iii) Performance…
(a)
Explain the following steps in the process of staffing :
(i)
Estimating manpower requirements
(ii)
Placement and orientation
(iii)
Performance appraisal
OR
(b)
Explain the following external sources of recruitment :
(i)
Campus Recruitment
(ii)
Recommendation of employees
(iii)
Employment Exchange
Marking-scheme solution
Steps in the process of staffing:
• (i) Estimating manpower requirements:
Estimating manpower requirements involves knowing how many
• persons are needed and also of what type.
Understanding the manpower requirements would necessitate
workload analysis and workforce analysis, which reveal whether we
are understaffed, overstaffed or optimally staffed.
• (ii) Placement and orientation:
Placement refers to the employee occupying the position or post for
• which the person has been selected.
Orientation is introducing the selected employee to other employees
and familiarising him with the rules and policies of the organisation.
• (iii) Performance appraisal :
Performance appraisal means evaluating an employee’s current
• and/or past performance as against certain predetermined standards.
The employee is expected to know what the standards are and the
superior is to provide the employee feedback on his/her performance.
Explain the following external sources of recruitment :
(i)
Campus Recruitment
(ii)
Recommendation of employees
(iii)
Employment Exchange
External sources of recruitment :
• (i) Campus Recruitment:
Many big organisations maintain a close liaison with the universities,
vocational schools and management institutes to recruit qualified
• personnel for various jobs.
It is suitable for technical, professional and managerial jobs.
• (ii) Recommendation of employees:
Applicants are introduced by present employees, or their friends and
• relatives.
They are likely to be good employees because their background is
sufficiently known.
• (iii) Employment Exchange:
Employment exchanges run by the Government are regarded as a
• good source of recruitment for unskilled and skilled operative jobs.
In some cases, compulsory notification of vacancies to employment
exchange is required by law.
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CBSE Class 12 Business Studies past-paper question from the 2026 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.