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Business Studies · 2026 · 6 marks
CBSE 2026 · Region 4 · Set 1 · Q34
(a) Explain the following steps in the process of staffing: (i) Selection (ii) Promotion and Career Planning (iii) Compensation
(a)
Explain the following steps in the process of staffing :
(i)
Selection
(ii)
Promotion and Career Planning
(iii)
Compensation
OR
(b)
Explain the following external sources of recruitment :
(i)
Direct Recruitment
(ii)
Casual Callers
(iii)
Labour Contractors
(iii)
Labour Contractors
Marking-scheme solution
• (i) Selection:
Selection is the process of choosing from among the pool of the
• prospective job candidates developed at the stage of recruitment.
The purpose of selection process is to ensure that the organization
gets the best among the available and enhances the self-esteem and
prestige of those selected.
• (ii) Promotion and Career Planning:
Promotions refer to being placed in positions of increased
responsibility and usually mean more pay, responsibility and job
• satisfaction.
To address career related issues and promotional avenues for their
employees, managers need to design activities to serve employees’
long-term interests and encourage employees to grow and realise
their full potential.
• (iii) Compensation:
Compensation refers to all forms of pay or rewards going to
employees in the form of direct financial payments like wages,
salaries, etc and indirect payments like employer paid insurance and
• vacations.
Direct financial payments are of two types : time based or
performance based. Certain pay plans can be created which are a
combination of time based pay plus incentives for higher
performance.
Explain the following external sources of recruitment :
(i)
Direct Recruitment
(ii)
Casual Callers
(iii)
Labour Contractors
• (i) Direct Recruitment:
Under the direct recruitment, a notice is placed on the noticeboard of
the enterprise specifying the details of the jobs available, job seekers
assemble outside the premises of the organisation on the specified
• date and selection is done on the spot.
The practice of direct recruitment is followed usually for casual
workers for unskilled or semiskilled jobs, who are paid remuneration
on daily wage basis.
• (ii) Casual Callers:
A database of unsolicited applicants is kept in the offices. A list of
job seekers can be prepared and screened to fill the vacancies as they
• arise.
It reduces the cost of recruiting workforce in comparison to other
sources.
• (iii) Labour Contractors:
Labour contractors, who may be employees of the organisation,
maintain close contacts with labourers and provide the required
• number of unskilled workers at short notice.
However, when the contractor himself decides to leave the
organisation, all the workers employed through him will follow suit.
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CBSE Class 12 Business Studies past-paper question from the 2026 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.