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Business Studies · 2023 · 1 mark
CBSE 2023 · Region 5 · Set 1 · Q12
Statement-I: The concept of product relates to not only the physical product but also the benefits offered by it from customer's point of view.…
Statement-I: The concept of product relates to not only the
physical product but also the benefits offered by it from
customer's point of view.
Statement-II: The concept of product does not include the
extended product by way of after sale services, availability of
spare parts, handling complaints etc.
Choose the correct option from the following
Official answer
(C)
Statement-I is correct and Statement-Il is incorrect
Marking-scheme solution
(C)
Statement-I is correct and Statement-Il is incorrect.
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CBSE Class 12 Business Studies past-paper question from the 2023 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.