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Business Studies · 2023 · 1 mark

CBSE 2023 · Region 1 · Set 1 · Q9

Sangeeta visited 'Smile Dental Clinic for treatment of toothache. She observed that the receptionist was seated at the reception desk, the place fixed for her. Dental instruments were laid neatly in dental instrument trays and the used instruments were placed in the sterilisation area. There was a fixed place for everything and it was present there. There was no hindrance in the work of the dentist and he was working with her maximum efficiency . The principle of management followed at the Smile Dental Clinic was :

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