CBSE 2025 · Region 6 · Set 1 · Q24

‘Verso Cars’ opened their new car showroom in Kainvad. They

appointed Tarun as a General Manager for managing their

operations. He was responsible for meeting sales targets, keeping

a check on inventory, building customer relations, ensuring

compliance with regulations, etc. However, the high volume of work

made it impractical for him to handle it all by himself. To meet the

company's goals, and to ensure that all work is accomplished, he

appointed Nikhil as a Sales Manager. Nikhil was given the authority

to take decisions inherent is his managerial position and to tell

people what to do and expect them to do it. He not only had to

ensure that sales targets are met but was also to guide sales

representatives and had to report directly to Tarun. As a result,

Tarun was able to concentrate on more important matters and

ensure that all work is accomplished.

(a)

Identify the concept followed by Tarun which helped him in

(a)

achieving the company's goals.

(b)

Explain any two points of importance of the concept

(b)

identified in (a) above.