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Business Studies · 2026 · 3 marks
CBSE 2026 · Region 4 · Set 1 · Q22
State any three points of difference between Formal organisationand Informal organisation.State any three points of difference between Divisional structureand Functional structure of an organisation.
State any three points of difference between Formal organisation
and Informal organisation.
State any three points of difference between Divisional structure
and Functional structure of an organisation.
Marking-scheme solution
Difference between Formal organisation and Informal
organisation:
| Basis | Formal organisation | Informal organisation |
| Meaning | Formal organisation refers to structure of authority relationships | Informal organisation refers to network of social relationships arising out of |
| created by the management | interaction among employees | |
| Origin | It arises as a result of company rules and policies | It arises as a result of social interaction |
| Authority | It arises by virtue of position in management | It arises out of personal qualities |
| Behaviour | It is directed by rules | There is no set behaviour pattern |
| Flow of Communication | Communication takes place through the scalar chain | Flow of communication is not through a planned route. It can take place in any direction |
| Nature | Formal organisation is rigid | Informal organisation is flexible |
| Leadership | Managers are leaders. | Leaders may or may not be managers. They are chosen by the group. |
. State any three points of difference between Divisional structure
and Functional structure of an organisation.
Difference between Divisional structure and Functional structure
of an organisation :
| Basis | Divisional Structure | Functional Structure |
| Formation | Formation of divisional structure is based on product lines and is supported by functions. | Formation of functional structure is based on functions. |
| Specialisation | There is product specialisation. | There is functional specialisation. |
| Responsibility | It is easy to fix responsibility for performance. | It is difficult to fix responsibility on a department. |
| Managerial Development | Managerial development is easier, because autonomy as well as the chance to perform multiple functions helps in managerial development. | Managerial development is difficult, as each functional manager has to report to the top management. |
| Cost | There is duplication of resources in various departments, hence it is costly. | Functions are not duplicated hence it is economical. |
| Coordination | Coordination is easy, because all functions related to a particular product are integrated in one department. | Coordination is difficult for a multi- product company. |
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CBSE Class 12 Business Studies past-paper question from the 2026board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.