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Business Studies · 2026 · 4 marks
CBSE 2026 · Region 1 · Set 1 · Q25
‘Sheetal Cosmetics Ltd.’, is a fast growing beauty and skin care company known for its innovative products and aggressive market expansion. As the…
‘Sheetal Cosmetics Ltd.’, is a fast growing beauty and skin care company
known for its innovative products and aggressive market expansion. As
the company increased its marketing activities like new product launches,
accelerated advertising campaigns, social media promotions and
influencer collaborations etc., the workload of the marketing department
grew sharply. Despite working long hours, the marketing manager Arjun
couldn’t give adequate attention to strategic planning and high impact
decisions as minor operational issues began consuming most of his time.
Noticing this, the Chief Executive Officer (CEO) advised Arjun that it was
now impractical for him to handle the entire volume of work alone, so he
should allow his subordinates to take up routine tasks. This would not
only help him manage his time better but also satisfy the subordinate’s
need for recognition. This will also provide opportunities to the
subordinates to develop and exercise initiative.
(i)
Identify the concept suggested by CEO that will help Arjun to
manage volume of work effectively.
(ii)
State any three points of importance of the concept identified in
(i)
above.
Marking-scheme solution
(i)
Delegation
(ii)
Importance of delegation :
(i)
Delegation leads to effective management as by empowering the
employees the managers get more time to concentrate on important
matters.
(ii)
It leads to employee development as employees get more
opportunities to utilize their talent and develop themselves for
higher positions.
(iii)
It motivates the employees as when a superior entrusts a
subordinate with a task, it involves trust on the superior’s part and
commitment on part of subordinates.
(iv)
It facilitates growth as it helps in the expansion of an organisation
by providing a ready workforce to take up leading positions in new
ventures.
(v)
It establishes superior-subordinate relationships, which are the basis
of hierarchy of management.
(vi)
It leads to better coordination as clarity in reporting relationships
help in developing and maintaining effective coordination amongst
the departments, levels and functions of management
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CBSE Class 12 Business Studies past-paper question from the 2026 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.