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Business Studies · 2025 · 3 marks
CBSE 2025 · Region 4 · Set 1 · Q22
Sameer is a wholesaler, who deals in cricket equipment. Hecollects cricket equipment like bats, balls, helmets, gloves,stumps, etc. from different manufacturers and assembles themin a kit for the convenience of customers. He sets a standardtarget to assemble $\displaystyle 100$ kits a day. During the first week of themonth the workers assembled $\displaystyle 92$-$\displaystyle 96$ kits a day, which waslower than the set standard. On investigation, it was foundthat the variation in assembly of kits was due to an irregularsupply of helmets. Workers had to wait for helmets toassemble the kits.(i)State the function of management discussed in the abovecase.(ii)State the steps of the function identified in (i) above, whichare discussed in the above paragraph.
Sameer is a wholesaler, who deals in cricket equipment. He
collects cricket equipment like bats, balls, helmets, gloves,
stumps, etc. from different manufacturers and assembles them
in a kit for the convenience of customers. He sets a standard
target to assemble $\displaystyle 100$ kits a day. During the first week of the
month the workers assembled $\displaystyle 92$-$\displaystyle 96$ kits a day, which was
lower than the set standard. On investigation, it was found
that the variation in assembly of kits was due to an irregular
supply of helmets. Workers had to wait for helmets to
assemble the kits.
(i)
State the function of management discussed in the above
case.
(ii)
State the steps of the function identified in (i) above, which
are discussed in the above paragraph.
Marking-scheme solution
(i)
Controlling is the process which involves the measurement
of accomplishment against the standard and the correction of
deviations to assure attainment of objectives according to plans.
(ii)
Steps of Controlling:
1. The standards of performance are set which serve as the criteria
against which actual performance will be measured.
B
2. Measurement of actual performance in an objective and reliable
manner in the same units in which the standards are set.
3. Comparison of Actual performance with the standards to reveal
the deviations.
4. Analysing deviations through Critical Point Control and
Management by Exception to find out the causes of deviation.
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CBSE Class 12 Business Studies past-paper question from the 2025board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.