✓ Board-verified
Business Studies · 2025 · 3 marks
CBSE 2025 · Region 4 · Set 1 · Q22
Sameer is a wholesaler, who deals in cricket equipment. He collects cricket equipment like bats, balls, helmets, gloves, stumps, etc. from different…
Sameer is a wholesaler, who deals in cricket equipment. He
collects cricket equipment like bats, balls, helmets, gloves,
stumps, etc. from different manufacturers and assembles them
in a kit for the convenience of customers. He sets a standard
target to assemble $\displaystyle 100$ kits a day. During the first week of the
month the workers assembled $\displaystyle 92$-$\displaystyle 96$ kits a day, which was
lower than the set standard. On investigation, it was found
that the variation in assembly of kits was due to an irregular
supply of helmets. Workers had to wait for helmets to
assemble the kits.
(i)
State the function of management discussed in the above
case.
(ii)
State the steps of the function identified in (i) above, which
are discussed in the above paragraph.
Marking-scheme solution
(i)
Controlling is the process which involves the measurement
of accomplishment against the standard and the correction of
deviations to assure attainment of objectives according to plans.
(ii)
Steps of Controlling:
1. The standards of performance are set which serve as the criteria
against which actual performance will be measured.
B
2. Measurement of actual performance in an objective and reliable
manner in the same units in which the standards are set.
3. Comparison of Actual performance with the standards to reveal
the deviations.
4. Analysing deviations through Critical Point Control and
Management by Exception to find out the causes of deviation.
More from Controlling
- 'Analysing deviations' is an important step in the process of controlling. It is therefore important to bring significant deviations to the notice of…2022
- Explain how controlling helps in 'making efficient use of resources' and 'improving employee motivation'.2022
- Explain how controlling helps in 'accomplishing organisational goals and judging accuracy of standards'.2022
- Keya Ltd. is a large organisation manufacturing a popular brand of desi ghee and supplying it to various states of India. They manufacture,000 litres…2023
- Statement I: Controlling ensures that activities in an organization are performed as per the plans. Statement II: Controlling function of a manager…2024
- Explain any three points of importance of 'Controlling’ function of management. OR ‘Planning and Controlling are inseparable twins of management.’…2023
- ‘XYZ Ltd.’ is using registers to record attendance of the employees even in this new tech era. The Human Resource Manager is facing problems due to…2025
- How does ‘Controlling’ function of management motivate the employees and help them in giving better performance? State.2022
CBSE Class 12 Business Studies past-paper question from the 2025 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.