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Business Studies · 2026 · 4 marks
CBSE 2026 · Region 4 · Set 1 · Q27
Arjun and Neha were close friends. They had studied together in the
same school. After completing their higher education, both of them joined
a company named ‘Apex Ltd.’ in different roles, based on their
qualifications. Arjun’s role involved analysing the business environment
and its implications for the survival of the firm. He was also responsible
for the welfare and survival of the organisation. Neha, on the other hand,
was heading the marketing department in the organisation. Her
responsibility was to ensure that her department had the necessary
personnel. In addition to many other responsibilities, she had to motivate
them to achieve desired objectives.
Apart from the functions mentioned in the above case, state two more
functions each for Arjun and Neha that they would perform at the level
at which they are working.
Marking-scheme solution
Functions performed by Arjun at the top level of management other
than those mentioned above are:
(i)
To integrate diverse elements and coordinate the activities of
different departments according to the overall objectives of the
organisation.
(ii)
To formulate overall organisational goals and strategies for their
achievement.
(iii)
To be responsible for all the activities of the business and for its
impact on society.
Functions performed by Neha at the middle level of management other than
those mentioned above are:
(i)
To interpret the policies framed by top management
(ii)
To assign necessary duties and responsibilities to personnel of
the department.
(iii)
To co-operate with other departments for smooth functioning
of the organisation.
(iv)
To be responsible for all the activities of first line managers.
(v)
To implement and control plans and strategies developed by
the top management.
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CBSE Class 12 Business Studies past-paper question from the 2026board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.