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Business Studies · 2026 · 4 marks
CBSE 2026 · Region 3 · Set 3 · Q29
(a) Explain the following points of importance of controlling function of management: (i) Ensuring order and discipline (ii) Facilitating…
(a)
Explain the following points of importance of controlling function
of management :
(i)
Ensuring order and discipline
(ii)
Facilitating coordination in action
OR
(b)
Explain the following non-financial incentives :
(i)
Employee participation
(ii)
Employee empowerment
Marking-scheme solution
Importance of Controlling:
(i)
Ensuring order and discipline:
▪ Controlling creates an atmosphere of order and discipline in
the organisation.
▪ It helps to minimise dishonest behaviour on the part of the
employees by keeping a close check on their activities.
(ii)
Facilitating coordination in action:
▪ Controlling provides direction to all activities and efforts for
achieving organisational goals.
▪ Each department and employee are governed by predetermined
standards which are well coordinated with one another ensuring
that overall organisational objectives are accomplished.
Or
Q(b). Explain the following non-financial incentives:
(i)
Employee participation
(ii)
Employee empowerment
Non-financial incentives
(i)
Employee participation:
▪ It means involving employees in decision making of the issues
related to them.
▪ In many companies, these programmes are in practice in the
form of joint management committees, work committees,
canteen committees etc.,
(ii)
Employee empowerment:
▪ Empowerment means giving more autonomy and powers to
subordinates.
▪ Empowerment makes people feel that their jobs are important.
This feeling contributes positively to the use of skills and talents
in the job performance.
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CBSE Class 12 Business Studies past-paper question from the 2026 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.