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Business Studies · 2024 · 4 marks
CBSE 2024 · Region 1 · Set 2 · Q27
Differentiate between formal organization and informal organization on
any four bases.
Marking-scheme solution
Differences between formal organization and informal
organization are:
| Basis | Formal organization | Informal organization |
| Meaning | It is a structure of authority relationships created by the management. | It is a network of social relationships arising out of interaction among employees. |
| Origin | It arises as a result of company rules and policies. | It arises as a result of social interaction. |
| Authority | It arises by virtue of position in management. | It arises out of personal qualities. |
| Behaviour | It is directed by rules. | There is no set behaviour pattern. |
| Flow of Communication | Communication takes place through the scalar chain. | Flow of communication is not through a planned route. It can take place in any direction. |
| Nature | It is rigid. | It is flexible. |
| Leadership | Managers are leaders. | Leaders may or may not be managers. They are chosen by the group. |
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CBSE Class 12 Business Studies past-paper question from the 2024board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.