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Business Studies · 2025 · 1 mark

CBSE 2025 · Region 6 · Set 1 · Q20

‘Alpha Manufacturing Ltd.’ is a company manufacturing high quality car spare parts. The company has a well-established production line and its products are highly demanded in the market. However, it was noticed that the defect rate in the manufacturing process was higher than the standard of $\displaystyle 10$ per $\displaystyle 1,000$ pieces produced. In spite of best efforts, the Production Manager was not able to reduce the defect rate. So, he decided to revise the standards. The step of the controlling process, followed by the Production Manager after not being able to reduce the defect rate, will be :

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CBSE Class 12 Business Studies past-paper question from the 2025board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.