Read the case study given below and answer the questions (Q. 32 and 33) that follow: At any one time, a diverse set of individual, family, community…

Read the case study given below and answer the questions (Q. $\displaystyle 32$ and $\displaystyle 33$) that follow: At any one time, a diverse set of individual, family, community and structural factors may combine to protect or undermine mental health. Although most people are resilient, people who are exposed to adverse circumstances – including poverty, violence, disability and inequality – are at higher risk of developing a mental health condition. Protective and risk factors include individual, psychological and biological factors, such as emotional skills as well as genetics. Many of the risks and protective factors are influenced through changes in brain structure and/or function. People with mental disorders also require social support, including support in developing and maintaining personal, family and social relationships. People with mental disorders may also need support for educational programmes, employment, housing and participation in other meaningful activities. State two steps which are helpful in addressing the concerns of mentally-ill people.