✓ Board-verified
Business Studies · 2023 · 3 marks
CBSE 2023 · Region 5 · Set 1 · Q23
(a) Explain - (i) Accomplishing organisational goals and (ii) Judging accuracy of standards as importance of controlling function of management.
(a)
Explain - (i) Accomplishing organisational goals and (ii)
Judging accuracy of standards as importance of controlling
function of management.
OR
(b)
Explain the following as steps in the process of controlling:
(i)
Setting performance Standards (ii) Measurement of actual
performance
Marking-scheme solution
(i)
Accomplishing organisational goals
§ The controlling function measures progress towards the
organisational goals and brings to the light the deviations, if
any.
§ It indicates corrective action.
§ It thus guides the organisation and keeps it on the right track
so that organisational goals might be achieved.
(ii)
Judging Accuracy of standards
§ A good control system enables mgt. to verify whether the
standards set are accurate or not.
§ It keeps a careful check on the changes taking place in the
organisation.
§ Then it helps to review and revise the standards in light of
such changes.
(i)
Setting Performance Standards
§ Standards are the criteria against which actual performance
would be measured.
§ Standards can be set in both quantitative as well as qualitative
terms.
§ It is important that standards should be flexible enough to be
modified whenever required.
(ii)
Measurement of Actual Performance
§ Performance should be measured in an objective and reliable
manner.
§ Performance should be measured in the same units in which
standards are set as this would make their comparison easier.
§ There are various techniques for measurement of performance
like personal observation, sample checking, performance
reports etc. Wherever possible, measurement of work should
be done during the performance not after the task is
completed.
More from Controlling
- 'Analysing deviations' is an important step in the process of controlling. It is therefore important to bring significant deviations to the notice of…2022
- Explain how controlling helps in 'making efficient use of resources' and 'improving employee motivation'.2022
- Explain how controlling helps in 'accomplishing organisational goals and judging accuracy of standards'.2022
- Keya Ltd. is a large organisation manufacturing a popular brand of desi ghee and supplying it to various states of India. They manufacture,000 litres…2023
- Statement I: Controlling ensures that activities in an organization are performed as per the plans. Statement II: Controlling function of a manager…2024
- Explain any three points of importance of 'Controlling’ function of management. OR ‘Planning and Controlling are inseparable twins of management.’…2023
- ‘XYZ Ltd.’ is using registers to record attendance of the employees even in this new tech era. The Human Resource Manager is facing problems due to…2025
- How does ‘Controlling’ function of management motivate the employees and help them in giving better performance? State.2022
CBSE Class 12 Business Studies past-paper question from the 2023 board exam, with the answer as CBSE’s own marking scheme gives it. Where our answers come from.